Turn user insights

into your competitive edge

Create experiences that resonate with user research powered by AI, deep understanding of real users, and local experts

Smarter UX research throughout the stages

Sketching ideas or scaling up? UXArmy powers your decisions with fast, reliable user insights at every step

“We’ve been using UXArmy for nearly two years now for both moderated and unmoderated user tests, and it has become a core tool in our UX research process. Over time, we’ve had the opportunity to observe the platform’s growth - and it’s been impressive.”

Martyna Gołębiewska

Senior UX Researcher & Founder at UXHands

Trusted by teams worldwide

Trusted by teams worldwide

Powerful tools for fast, flexible user research

Unmoderated usability testing for mobile
apps, websites & prototypes

Recruit the right participants seamlessly, gather actionable insights, and confidently iterate your designs to create experiences your users will love

KEY FEATURES

Powerful features for effective usability testing and easy analysis

Informative Dashboard

Visualize user behavior and identify key trends with our intuitive, centralized dashboard. Gain instant access to actionable insights and track progress effortlessly.

Seamlessly integrate your Figma prototypes and track every user interaction with pinpoint accuracy. Uncover hidden usability issues and create flawless user journeys.

Design dynamic user tests with branching logic. Automatically guide users through different task flows based on their responses, revealing deeper insights into complex user behaviors.

Record and playback the user interactions with screen along with verbalised feedback.Pinpoint click points, navigation patterns, and verbal feedback to understand the “why” behind user behavior.

Save hours of analysis with AI-powered summaries and sentiment analysis. Access accurate transcriptions in 25+ languages with timestamps, making global user research effortless.

Visualize user attention with interactive heatmaps. Identify areas of interest, confusion, and missed opportunities to optimize your design for maximum impact.

DeepDive®: User insights through interviews, focus groups & usability testing

Conduct 1:1 interviews, Dyads, Triads, and Focus Groups, collaborate in real time, and gain invaluable insights—all within one powerful, intuitive platform

KEY FEATURES

Real-time research for real-time clarity

Flexible Interview Formats

Conduct any type of user research session—from intimate 1:1 interviews and collaborative Dyads/Triads to dynamic Focus Groups with up to 10 participants—all within a single, flexible platform.

Dive deep into user feedback with extended session lengths of up to 3 hours. Explore complex topics, ask detailed follow-up questions, and uncover valuable insights that other platforms miss.

Gain a complete view of the user experience with simultaneous sharing of up to three screens during sessions—across both mobile and desktop. Easily explore multiple perspectives and capture richer insights.

Organize and access all your research in one centralized project library. Launch instant sessions, import existing data, and keep every project readily available for streamlined workflow and efficient collaboration.

Streamline your analysis with a dedicated workspace that centralizes all your research data—notes, bookmarks, highlight reels, and transcriptions—ready for export with a single click. Save time and accelerate your insights.

Capture every nuance of user feedback with instant transcriptions in multiple languages. Break down language barriers with translations in over 30 languages, enabling global user research and deeper cross-cultural understanding.

Design intuitive navigation with card sorting

Optimize your website or app’s navigation and structure with Card Sorting. 


Understand how users organize information to create clear, intuitive, and effective user flows

KEY FEATURES

Structure your experiences around real user mental models

Open, Closed & Hybrid

Conduct any type of card sort—Open, Closed, or Hybrid—to understand how users categorize information and build the optimal content hierarchy for your needs.

Save time and effort by seamlessly importing existing cards and categories from CSV, XLS, and XLSX files. Quickly get started with your card sorting studies without manual data entry.

Recruit the perfect participants for your study with our integrated screener. Automatically filter participants based on your specific criteria, ensuring you gather relevant and actionable insights.

Easily share card sorting studies with stakeholders via shareable links. Gather valuable feedback from colleagues and clients without requiring them to create an account.

Accelerate your analysis and save valuable time with automated similarity analysis. Quickly identify patterns and relationships between cards, uncovering key insights without tedious manual review.

Validate and optimize your navigation 
with tree testing

Test your website or app’s structure with Tree Testing to see where users get lost—and why. 
Fine-tune menus, categories, and labels for better findability

KEY FEATURES

Fix navigation confusion before it hurts UX

Import hierarchy of items

Quickly import your existing site structure from CSV or XLS files, saving you valuable time and simplifying the setup of your tree testing studies.

Gain clear insights into user navigation success with detailed task completion and success rates. Easily segment data to understand where users succeed and struggle, enabling targeted improvements to your navigation.

Visualize user navigation paths with the Destination Matrix. Identify common first clicks and final destinations to understand how users are navigating your information architecture and pinpoint areas of confusion or friction.

Understand user navigation patterns at a glance with the Pie Tree visualization. See the distribution of paths taken by participants, quickly identifying the most and least successful navigation routes.

Easily share your findings with stakeholders by exporting comprehensive reports in XLS format. Quickly communicate key insights and facilitate data-driven discussions about navigation improvements.

Get to insights 10x faster with AI

Turn hours of response footage into next steps in minutes with UXArmy’s AI tools. Whether it’s 5 testers or 500, you’ll see what users feel and struggle with – so you can act faster

AI Summaries & Sentiment Analysis

Get instant summaries of key takeaways and sentiments at both the project and participant level. Avoid the need to sift through hours of usability test recordings.

Run remote usability tests in the local language of your target market. With AI-powered transcription and translations, instantly localize tasks and user feedback for global teams.

See the quotes that support the AI insights. Watch the video
highlights to understand the context of the user feedback.

Don’t miss a chance to probe deeper even in unmoderated
user research. AI-generated follow-up questions help you uncover what users think, not just what they do.

Sometimes you need a partner who understands
product teams - not just a DIY platform

Recruit participants from a global panel

Asia Pacific

Australia | New Zealand | Japan | Korea | Singapore | Malaysia | Indonesia | Thailand | Philippines | Vietnam | India | China | Myanmar
20+

Countries

80%

Active Users

100+

# of Incentives distributed

Recruit participants from a global panel

Europe, the Middle East and Africa (EMEA)

Canada | USA | Mexico | Brazil | Chile | Argentina | Colombia
20+

Countries

80%

Active Users

100+

# of Incentives distributed

Recruit participants from a global panel

North America and LATAM

Germany | Spain | France | Netherlands | Portugal | Turkey | UAE | South Africa | Senegal | Nigeria | Kenya
15+

Countries

60%

Active Users

22+

# of Incentives distributed

In-house research expertise

Need help with test design, participant recruitment, or result analysis? We step in where it counts. Use the platform yourself, or let us run your research start to finish.

Insight is only powerful when shared

When your whole team sees clearly, everything moves faster. Visual analytics, highlight reels, 
shared workspaces for collaborative analysis and learning.

Product Teams

Prioritize the features that users actually need, not just what you think they do

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Design teams

Spot friction early, improve user flows, and design with confidence

Explore More

User research teams

Speed up the operations and analysis to focus on quality test design and insights

Explore More

Marketing teams

Test messaging, landing pages, and funnels before or after launch

Explore More

Designed for trust and secured for scale

Secure & compliant

GDPR, HIPAA, SOC 2, ISO 27001—we meet the highest security standards, so your data stays protected

Security that scales with you

Robust protection and compliance standards to keep your data safe, no matter your company’s size.

Stay ahead of data threats

We secure our systems through vulnerability testing, dark web monitoring, and advanced threat detection.

Your account, your control

Two-factor authentication, SSO, device management & password security keep your account locked down.

File sharing & permissions

Advanced sharing controls like passwords, expiration dates, and easy revocation ensure secure access.

AI you can trust

Your data stays private—AI-powered features process insights securely, without storing sensitive information.

We’re proud to be recognized

Based on G2.com Spring 2025 reports

Product Updates

Regular release of new features and usability enhancements to make your work a little more fun, easier and efficient. We improve UXArmy everyday, one bit at a time.

IMG- Product update-Nav path

Navigation Paths

Visualize user journeys, spot success & failure points, and uncover usability issues. Analyze collective trends or zoom into individual paths for deeper insights

5 Second & First Click Task

Capture quick insights with our 5-Second & First Click Tasks! Collect first impressions & analyze navigation patterns on your prototype images—works with usability tests, with video or not!

Product-Updates-DD.webp

All Improved DeepDive®

Now you can run Focus Group, Triad, Dyad in addition to 1:1 user interviews – experience the enhanced usability lab online with hidden observers for deeper insights during every session

Recording on/off

Currently, our usability tests results include screen recording of the end-to-end testing experience. But soon you’ll have the option to turn off screen recording to create simpler tests.

Feedback via direct link

You’ll soon be able to collect user feedback without the need for chrome extension or mobile app. Perfect for simple surveys or polls.

Enhanced Heatmaps

Our revamped heatmap UI will ensure a more user-friendly experience with modern design.

Frequently Asked Questions

What kinds of user research can I do with UXArmy?

Usability testing, User Interviews, Card Sorting and Tree testing are offered via dedicated tools on UXArmy platform

Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.

We love to adapt our platform to your needs. Drop us details on hi@dev.uxarmy.com and our team would do our best to fulfil your feature request.

Does UXArmy recruit participants for user research?

Yes, for all types of User Research. We also support specific recruitment of participants if you believe you have very specific recruitment criteria.

Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.

We love to adapt our platform to your needs. Drop us details on hi@dev.uxarmy.com and our team would do our best to fulfil your feature request.

Can a human help me with using UXArmy platform?

Usability testing, User Interviews, Card Sorting and Tree testing are offered via dedicated tools on UXArmy platform

Usability test your Designs in Figma and all other Design prototypes, Websites and Mobile apps. You get screen and voice recording of each participant as they take the test along with usability metrics like task duration, task success rate, SUS score, heatmaps etc.

We love to adapt our platform to your needs. Drop us details on hi@dev.uxarmy.com and our team would do our best to fulfil your feature request.